Guarantee & Returns



We want you to shop with confidence at Nature's Basin. We understand that you have a busy life taking care of your career, family and kids. However, we also understand that your health and beauty care is also important to you. Hence we are ready to make your shopping experience for organic and natural beauty care, facial care and cosmetics as easy as possible. Our helpful staff is dedicated to bringing you the best selection of facial and skin care, natural makeup and cosmetics, natural & organic body & hand care, bath & shower gels, body scrubs and washes and natural and organic hair care, shampoos & conditioners products at the lowest prices. Nature's Basin provides the following guarantee on all its products:

30-Day Lowest Price Guarantee:

If you find a lower price online for a product within 30-days of its purchase, we will refund the difference to you.

90-Day Money Back Guarantee:

We have a 90-day no questions asked full refund policy. Simply return the product to us if you are not satisfied with the product. However, we only allow one return in a 6 month period.

HOW TO OBTAIN LOWEST PRICE REFUND:

  • Contact Us
  • Send us the lower price
  • Send us the URL of the authorized US retailer where you found a lower price
  • We will refund directly to your credit card

HOW TO RETURN A PRODUCT:

  • Contact Us
  • Obtain a return authorization number
  • Ship the product to the following address:
    444 Castro Street, Suite 318
    Mountain View, CA 94041
  • We will refund your credit card within 30 days of the receipt of your return
  • Please note: Original shipping charges are not refunded as part of a return. We only allow one refund in a 6 month period.